Delivery Information

 

We ship all orders via SingPost Speedpost Island Wide for local shipping and Singpost Speedpost Air Parcel for all international shipping. The shipping rate will be automatically calculated and added to the cost of your order based on the weight of the items and shipping address submitted at Checkout.

Shipments are subject to prevailing fuel surcharge and global security surcharge by SingPost. Our shipping zones are based on Speed Post's zones. Please refer to the diagram provided in our “Shipping Policy” section to find out more about SingPost’s rates, fuel surcharges and delivery times.

Please note that we aim to dispatch all orders within 24 hours. Delivery times are an estimate only and begin from the date the products are shipped out. Asxban Technologies Pte Ltd is not responsible for delays caused by customs clearance.

Please ensure that all information provided - including your contact details and shipping addresses are complete and accurate, as any inaccuracies or incomplete information can lead to delays. An order shipment cannot be delivered because of lapses in information provided. Therefore, the items you ordered will be returned to us in Singapore at your expense, and such items will be immediately treated as stock available for sale to other customers. We will not reserve or re-deliver the returned item to you. Any sums paid by you for the undelivered product will be returned to you after deduction of all charges and expenses incurred by us arising from such a situation.

Each purchase requires a signature on an acknowledgement form once it is delivered to you, after which Asxban Technologies Pte Ltd relinquishes all responsibility for the items in question. If you appoint another party to receive the goods in your stead, their signature will serve as proof that the ordered items have been received safely and Asxban Technologies Pte Ltd will not accept responsibility for any mishandled reception.